Introduction to Operational Resilience

Course Overview

This one-day course has been designed to provide an introduction to the essential components of operational resilience and to equip learners with knowledge and skills that can be applied in their own organisation. It focuses on practical, adaptable strategies and on best practices. Real life examples are included to illustrate points and to provide the focus of discussion.  

The course is structured to deliver definitions of operational resilience, explanation of the pillar of resilience and the factors necessary to implement and embed operational resilience into the fabric of an organisation.

Course Objectives

At the end of this course, you will be able to:

  • Develop an understanding of the scope and importance of operational resilience. 
  • Explain and demonstrate the application of the pillars that underpin resilience within organizations. 
  • Explore strategies and best practices for incorporating operational resilience into organisational plans, procedures and culture. 
  • Review the requirements for effective response and recovery plans. 
  • Identify the key roles of governance and resilience culture in enabling effective resilience plans and processes.

Course Outline

  • Introduction to operational resilience 
  • Discuss Pillars of operational resilience 
  • Explore strategies and best practices for incorporating operational resilience into organisational plan, procedures, and culture. 
  • Review the requirements for effective response and recovery plans 
  • Identify the key roles of governance and resilience culture in enabling effective resilience plans and processes 

Course Duration & Conduct

  • Duration: 1 day, 9 am – 5 pm (including 1-hour lunch break)
  • Conduct of course: Online (Online Live Training will be held via Zoom)

Course Audience

Professionals across all sectors who are focused on improving resilience. While the UK’s Financial Conduct Authority (FCA) is frequently referenced, this does not limit the course’s applicability to the financial sector. The FCA’s pioneering work, alongside the Bank of England and the Prudential Regulation Authority (PRA), has set a strong foundation for best practices that can be adapted across various industries. Their final rules and policies, introduced in March 2021, provide a robust framework for operational resilience applicable to all sectors.  BCP Asia will also adapt this course to Singapore and Malaysia context. 

Course Fees

Type of Fees Fee (include 8% SST)
Early Bird fees
Register 4 weeks before the course start date
RM1,674
Normal Fees RM2,149.20
Further discount for BCP Asia Client/Group rate is available, please contact us at (60) 3 9212 4899 or email us at enquiry@bcpasia.com

Course Runs and Registration